Terms & Conditions
Terms & Conditions
Last Updated: October 2026 • Effective Immediately
Welcome to Avelony (accessible via https://avelony.store/). These Terms and Conditions govern your access to and use of our website, services, and the purchase of our luxury apparel, accessories, footwear, and curated home decor products. By accessing or shopping on our website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.
1. General Information & Eligibility
Avelony operates an international online boutique offering curated fashion and lifestyle pieces. By using our website, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction, and have the legal capacity to enter into binding agreements.
2. Intellectual Property Rights
All content presented on avelony.store—including but not limited to text, bespoke graphics, lookbook imagery, product photographs, digital illustrations, logos, icons, trademarks, and website code—is the exclusive intellectual property of Avelony. You may not reproduce, duplicate, copy, sell, or exploit any portion of our website content without prior express written consent from our management.
3. Product Information, Pricing & Availability
We take meticulous care in presenting accurate descriptions, fabric compositions, styling guides, and color representations of our collections. However, due to individual display monitor calibrations, subtle color variations may occur.
- Pricing: All prices displayed on our website are subject to change without prior notice. Applicable sales taxes and duties are calculated at checkout where legally required.
- Availability: We reserve the right to limit order quantities per customer or household. In the rare event an item becomes unavailable after order placement, you will be notified promptly, and a full refund will be processed immediately.
- Accuracy: While we endeavor to ensure error-free pricing, if a pricing mistake occurs, we reserve the right to cancel any affected order prior to shipment.
4. Orders & Payment Processing
When placing an order through avelony.store, you agree that your order constitutes an offer to purchase under these Terms. Acceptance occurs once order confirmation and shipment tracking are dispatched to your provided email address.
Payments are processed through certified, SSL-encrypted payment gateways including Visa, MasterCard, American Express, and trusted merchant processors. By providing payment credentials, you confirm that you are the authorized cardholder or account owner.
5. Shipping, Customs & Delivery
Avelony provides both domestic and expedited international shipping. Estimated delivery timeframes are provided at checkout for guidance. While we partner with reputable couriers, Avelony is not liable for carrier delays resulting from customs clearance, severe weather, or unforeseen transit disruptions.
- Customs & Import Duties: For international orders outside standard domestic zones, applicable import taxes, customs tariffs, and local brokerage fees are the sole responsibility of the customer.
- Risk of Loss: Title and risk of loss for all purchased goods transfer to the buyer upon delivery of the parcel by the courier to the shipping address provided.
6. Returns, Exchanges & Refunds
We strive for complete satisfaction with every Avelony purchase. If you wish to return an item, our policy stipulates:
- Returns must be requested within 14 days of receiving your delivery.
- Items must remain unworn, unwashed, unaltered, and in their original packaging with all security ribbons, designer tags, and dust bags intact.
- Footwear must show zero scuff marks and should be tested solely on soft carpeted surfaces.
- Pierced jewelry, custom-tailored goods, and final clearance items are strictly non-returnable for hygiene and bespoke crafting reasons.
7. User Conduct & Prohibited Uses
You agree not to use our site for any unlawful purpose, violate intellectual property laws, introduce malicious software, extract data through automated means, or engage in fraudulent transaction activities. Any unauthorized activity will result in immediate termination of account access and potential legal referral.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Avelony, its founders, directors, employees, and affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from your use of, or inability to use, our website or products.
9. Governing Law & Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws governing international e-commerce commercial transactions. Any disputes arising from transactions on this website shall first be submitted to mutual amicable mediation prior to formal court arbitration.
Need Assistance Regarding Our Terms?
Our client concierge team is available to answer any inquiries regarding our policies:
Online Store: https://avelony.store/
Customer Support: contact@avelony.store